Open Learning and Educational Support reserves the right to cancel any scheduled course offering. Registrants will be notified of the cancellation in advance of the start date and will receive a full refund.

Registered participants who wish to withdraw from a course must provide Open Learning and Educational Support with a completed Drop Form. Failure to notify Open Learning and Educational Support may result in a failing grade being recorded on your academic record.

  • A full refund will be issued provided Open Learning and Educational Support received a drop request at least 30 days prior to the course start date.
  • If the drop request is received by Open Learning and Educational Support after 30 days and before the end of the first week of the course a full refund, less a 20% administration fee will be provided.
  • No refunds will be provided after the end of the first week of the course.
  • Failure to take part in a course does not constitute notification of withdrawal and will result in the forfeiture of the entire course fee.